Who we are
RideShop is a booking platform for private transport and airport transfer services. Our website address is: https://rideshop.com
What personal data we collect and why
When you use our booking form we collect personal data including your name, email address, phone number, pickup and drop-off locations, travel dates and times, and passenger count. This data is collected solely for the purpose of processing and fulfilling your transfer booking.
If you contact us through our contact form we collect your name, email address, and the contents of your message in order to respond to your enquiry.
We may also collect technical data automatically when you visit our website, including your IP address, browser type and version, pages visited, time spent on pages, and referring URLs. This data is used to maintain the security and performance of our website.
Cookies
We use cookies to ensure our website functions correctly and to improve your browsing experience. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
Strictly necessary cookies are required for the website to function and cannot be switched off. They are usually set in response to actions you take such as filling in forms or setting your language preference.
Analytics cookies allow us to count visits and understand how visitors interact with our website so we can improve it. All data collected is aggregated and anonymous.
If you choose to opt in to marketing communications, preference cookies will be set to remember your choices.
You can set your browser to refuse all or some cookies. If you disable or refuse cookies, please note that some parts of the website may become inaccessible or not function properly.
Embedded content from other websites
Pages on this site may include embedded content such as maps, booking widgets, or payment tools. Embedded content from other websites behaves in the exact same way as if you had visited those websites directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including if you have an account and are logged in to that website.
Who we share your data with
We do not sell your personal data to third parties. We may share your data with trusted service providers who assist us in operating our website and processing bookings, including payment processors and booking management systems. These providers are contractually obligated to keep your data secure and use it only for the purposes we specify.
If required by law, we may disclose your personal data to competent authorities.
How long we retain your data
Booking data is retained for a period of up to 3 years following your booking in order to comply with applicable legal and accounting obligations.
Contact form enquiry data is retained for up to 12 months unless a booking results from the enquiry, in which case the booking retention period applies.
Technical and analytics data is retained for up to 26 months.
What rights you have over your data
Under applicable data protection law, including the General Data Protection Regulation (GDPR) where relevant, you have the following rights:
The right to access the personal data we hold about you. The right to request correction of inaccurate or incomplete data. The right to request erasure of your personal data where there is no legitimate reason for us to continue holding it. The right to object to or restrict our processing of your data in certain circumstances. The right to data portability, allowing you to receive your data in a structured, commonly used format. The right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights please contact us at https://rideshop.com/contact. We will respond to your request within 30 days.
Where your data is sent
Your data may be processed in countries outside your own. Where this is the case we ensure appropriate safeguards are in place in accordance with applicable data protection law.
Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact
For any questions or data related requests please contact us through our contact page at https://rideshop.com/contact